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RETURN + REFUND POLICY

Return Policy

Items purchased from Tribe CBD + Cannabinoids (“Tribe”) can be returned or exchanged within 14 days of receiving your order. Items marked “Final Sale” are not eligible for refund or exchange.

All returned items must be unused, in the same condition as received and in the original packaging. Returned items that are damaged or used may not be accepted for refund or exchange at the discretion of Tribe.

Original shipping fees are non-refundable and a processing fee may be applied.  Customer is responsible for return shipping charges. A refund will be issued back to the original method of payment, unless otherwise arranged.

Refund Policy

If you are dissatisfied with your purchase or experience, please let us know. You can reach out to us at hello@mycbdtribe.com.

How to Make a Return

To return an eligible item, please contact hello@mycbdtribe.com, along with your order number and reason for return. You will get a confirmation email with shipping guidelines.

Refund Processing Terms + Conditions

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment.

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